Website: flashy/inviting. Sales team: excellent. Delivery: excellent. Assembly instructions: lamentably poor, small diagrams, poorly reproduced - not sure how "Los Americanos" get on. Design/construction: despite the catchy name and promise of "externally-constructed toilet" sturdiness, I was left underwhelmed. The parts were incorrectly labeled; (supposedly) matching lengths were cut/machined to different lengths such that when correctly and carefully assembled, there were visible gaps (and yes, I have a proficient engineering background and matching dexterity to have assembled this bed painstakingly). Overall: our old bed, bought beside the road in Uganda and assembled/disassembled using 4 x M10mm nuts and bolts, but replaced because the replacement mattress size is unavailable in UK, was a far beefier and more solid example. This company infer solidity but deliver an "Ikea-ish" result for flashy/"folksy" promise and over-optimistic pricing. Mt recommendation is to buy elsewhere.