Waited 2 months for bed frame and 1 week before delivery they emailed me it will be delayed another week. Frame arrived in 4 boxes which were torn to pieces. Bare parts sticking out of the box that was literally missing half its cardboard. Frame was badly beat up in couple of places. NO instructions or hardware, can you believe this? Ran in to store and bought needed screws and assembled the bed. Upon completion bed was creaking like old wooden carriage. Had to dissemble support from the bed frame and assemble it again (also put wood conditioner) as they put these two together when finish was still wet and that made the noise. Slats are showing when mattress is on the frame , wood is extremely soft and finish sub par. Will never recommend them after spending almost $800. I've seen beds for half the price with better fit and finish. Please spare your excuses and how your "slats are 2-3x thicker than industry standard" Maybe in EU definitely not in US.