This company is hopeless at best and dishonest at worst. I nominated my date, destination and time well in advance and received several quotes and then accepted one. They then took my money, (not an insubstantial amount) and as far as I knew we were all set. Weeks later I received a WhatsApp text saying they were cancelling my ride, however would find another one. Over the next few weeks, not once did they update me, I initiated every conversation and every time they assured me they would find me another ride. With a week to go until my journey, when finding another ride became almost impossible, they said they found one, however it was 76% more expensive. Dispite my complaining, they bluntly said either take the ride or get a refund, leaving me with no ride at all. In my view, appalling behaviour. We had a contract with money exchanged, which they chose to break. I feel like it was a scam, tricking me into paying 76% more.