Disappointing Experience with Get Transfer
Recently had a highly unsatisfactory experience with Get Transfer. Despite their assurance and taking 100% advance payment, the service was a complete letdown. Our group of over 30 people was left stranded at the airport due to the no-show of the assigned driver. This absence of professionalism and reliability was not just inconvenient but also costly.
The scheduled pickup was supposed to streamline our transportation needs, but it turned into a six-hour wait, filled with uncertainty and frustration. No explanation or communication was provided from the company's end, which added to the distress. Eventually, we were compelled to rent cars, incurring additional, unplanned expenses.
What was expected to be a smooth and efficient transportation service ended up being a lesson in poor customer service and mismanagement. The lack of accountability from Get Transfer is concerning, and I strongly advise potential customers to consider other more reliable options. This experience has definitely impacted my trust in the company, and I hope they take necessary steps to improve their service and communication strategies in the future.
1 year ago
Gettransfer has a
4.1
average rating
from
2,991
reviews
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