Avoid like the plague! Booked a transport, for what I though was a very good deal. Next day I got the following message: “I am writing to you to inform you that the current carrier will not be able to perform your ride 16547440. This behaviour of the driver is inappropriate and we will take serious measures to him.


We would like to inform you that we can offer Hyundai Kona, 2023 - LT23 UPS for you but the price is higher. We will cover some difference in prices, but still, there is an amount to be paid extra. Do you agree to pay extra 47 £?” I paid the extra £47, only to be told later that they actually had to find another driver: “We will inform you about a replacement shortly.” Was told over the phone that it will take 24 hours. None was provided so I called in and asked for a refund and how much will they refund, they said the full amount, about £152. So I cancelled the transfer and asked for a refund and I was told the following: “2) We can launch a refund of the payment made to your bank account. Please, notice that it may take up to 30 business days.” When asked for a refund and the total amount refunded, they emailed the following: “You will get refund 136£” So they made about £15 profit for a service that they cancelled. That’s misleading and a scam. I would avoid like the plague!!! Now they aren’t even answering my phone calls