This is a company Able Connect LTD, writing this review.
I am part of the admin team.
This review is for both customers who may use this taxi service, drivers/companies who want to join.
They will pay you first time and then as soon as you make a big invoice they will steal of you. I haven’t been paid my invoice for the last 3 months. I have called numerous being polite as much as I can.
Team member Nicolas and manager Valerie have both clearly told there team to reject my calls and whenever I do get through to them they say “we apologise for the delay in payment”. They initially made me wait 2 months and said payment will be made at the end of September, however that was an absolute lie.
Now they are blackmailing me to make my drivers work more and get a bit taken out of there commission.
They said the following quote on the phone: “we owe a lot of people money”.
Unprofessional service, honestly.
So if your passenger ask yourself, is there a point booking if my driver won’t get paid for his/her work at the end of the day.
If you’re a company/driver, just avoid it.
Trustpilot if you need proof of anything I am happy to forward all email correspondence.
We even made them a reasonable offer of payment 75% and 25% later, which they ignored.
6 months ago
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