Booked an airport transfer 10 days in advance for a 0415hrs pickup. Driver messaged the day it was booked to confirm and all was well. The evening prior to pickup I messaged the driver with no reply, he had been online earlier that day however. Roll on 0415hrs, no driver. 0430hrs, no driver. 0445hrs, managed to grab a local taxi to get me to the airport in time for my flight. Dropped the company and email asking for a refund due to a no show and was happy to receive an apologetic email in response stating that they would need to investigate it, and this could take some time. Several more messages and emails from my side with no response and no refund. As the majority have said, the company is an elusive scam with little or no chance of seeing your money again. Please avoid.