There directions are terrible, I called them and when they spoke in Italian I asked if they had anyone who spoke in English and they hung up. Never picked up again. Second event, even worse. Ended up just buying tickets at the event and losing the funds as there was no one there at the meeting place and could not get help on the line. The venues all said to me ohhh THAT company, they are terrible. I do not recommend them at all. One of them did actually work however we still waited in line for a long time and paid over twice as the line next to us moving at the same rate. Do not mess up your vacation, go elsewhere. Buy directly from venue if possible.