I would absolutely avoid GetYourGuide. We booked an activity for $620. On arrival the activity provider had no room for us even though GYG had “confirmed” our booking. We then received an email advising us that we needed to choose a different date (we had driven an hour). We were leaving the area and asked for a refund. First GYG said they’d refund us. When they didn’t we disputed the charge. In their rebuttal they said we had committed “Friendly Fraud”. - the company that fraudulently booked us and took our money!
Unbelievable. Use Viator. Much more reliable. An aggravating waste of time on vacation with family.
8 months ago
GetYourGuide has a
1.3
average rating
from
254
reviews
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