On April 26 this year I had booked a tour for the Underground at the Colosseum in Rome just for myself--the booking was made in February. At a later date they told me it had to be cancelled. I was very disappointed, but re-booked it again early April. I did get a refund for the booking. My second booking was for April 28. I travelled especially to Rome for that" once in a lifetime" experience, after spending a lot of money to get to Rome from the UK. I received a text message on April 26 telling me that the tour on April 28 had been cancelled yet again!!!! I was mortified and very angry. As I was in Rome anyway on the 28 April, I went to the Colosseum just to see if I could get in ,as it was just myself. The tour had NOT been Cancelled, as I spoke to the tour guide, the tour was still going ahead. I guess if I had been in a larger crowd (more money for your company) I would not have been cancelled out!!!???? but I was just one person!! I do plan on posting on Trip Adviser to let them know how I was treated, even though I did get my refunds--I paid for the experience ,but you took that away from me. I will NEVER use your company again---- Shame on you---Shame on you.