Planned trip to mt fuji and the guide never showed up We were planing our trip to mt. Fuji on our last day in Japan. At first we thought was a scam. We got our confirmation ticket by e-mail the day before. We met up at the meeting point at scheduled time. Our guide never showed up. We tried calling the number given to us, but the number provided to us was not in use. So, after a while we contacted the customer support which also tried calling with no success. They were helpful, but couldn't really do anything about it than offering a refund (which is the least of the problem). First time we booked through this company and this would be the last for sure.