If I could give zero stars I would. This company is a scam !!! Do not purchase any tickets for museums in Italy or virtually anywhere. They are marked up 75%. They are a very unethical company. Should you have your phone stolen or have any difficulty with data connection at the activity site and be unable to retrieve tickets sent only 6 hours before your activity they will NOT refund your tickets. Very few things require advanced purchase. They charged us $87 dollars to get into the Rome colosseum when admittance was only $18. No one speaks English or likely any other language but an Indian dialect. Total horrible experience. In most cases, just purchase your tickets once you get to your desired location. Do NOT buy from Get Your Guide.