Unfortunately my credit card details were stolen and used to book some travel on getyourguide. I accept that this is not their responsibility, however when I alerted them there was still a transaction in purchase authorisation status, but due to the very slow responses (handled by 3 different individuals) they did not react in time to cancel the transaction. Just really disappointed in their lack of proactivity !
2 months ago
GetYourGuide has a
1.3
average rating
from
254
reviews
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