I had a booking from Kandy, Ella Sri lanka on the blue train I had this booked for over a month before going ,I had downloaded the app and my tickets where there.
I asked a question about the availability for changing my destination, and they said that there were no more, tickets in 1st Class, for which I paid $105 each for two tickets.
When we reached our hotel the day before,I went on the app just to check , and that was when I discovered they had canceled my tickets. We had travelled 3 hours to get the train from Kandy.
I did not want to cancel just wanted to ask the question. I did get a refund,but we had to get our driver to take us to Ella which cost us more with our trip which was unnecessary.
I noticed the tickets were being sold again for $138 dollars each. I would suggest that anyone wanting to buy tickets don't get conned that they are in demand, I met so many people who had issues with this. We had to get our Driver to drive us to Ella. I am going to contact the Tourist police about this issue as I think it's a scam.
And the last thing Sri Lanka wants is a bad review by tourists as the government has a private company look after the get-your-guide trains. From what I've learned they sell all these tickets then, cancel some and resell them at a higher price. I met people who only paid $12 .I had an online chat to find out why they had canceled in the first place ,and what came back was there was civil unrest in the country which was a lot of b sh... because the train hadn't been canceled and our driver said straight away this is a scam.
D
2 months ago
GetYourGuide has a
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