We booked a day tour in English with GetYourGuide. However, The local company booked us to a tour in German. We have discovered this by chance the day before. They admitted it was their mistake and offered to book us on an English tour the next day. Although it was not great we agreed to the new arrangement and got a confirmation message for the change in GetYourGuide app. The next day we were never picked up! Calling the company they said we were not on their list… This low level of communication between GetYourGuide and local companies and no accountability has been a frustrating and stressful experience which is better avoided…