I used Get Your Guide for many years and was very happy with the tours I had. Then I was the victim of a scam (a tour to Auschwitz that sold tickets they did not have). GetYourGuide refused to refund and the customer agent was insulting. I was told that GetYourGuide cannot override service providers and cannot give a refund. This platform does not protect customers at all! If the tour is provided by good honest people, you will have a great time. If it goes wrong, do not expect any support or help from GetYourGuide.
6 days ago
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