When I was first casting for my photoshoot I used Vistek to find a place and was having a really rough time- by some stroke of luck, one of the locations left a link to go to the Giggster website. As soon as I began searching on Giggster for a place in Toronto, I was extremely impressed with their presentation and up front information about every location. Booking was easy and all hosts responded quickly/answered my questions. But the true test came when I had had a really bad time with my first completed booking - Giggster listened and made sure I got a full refund!! Now I can move forward with confidence and I look forward to my next booking with Giggster - such great customer service.