I purchased a hat back in December for a Christmas present for my sister. The limited edition cattlemen. Beautiful hat! However, it was damaged in transit. The package arrived crushed and then it looked like a dog got a hold of it and chewed the corner. Not to mentioned it had food greased stain on the top like someone enjoyed their lunch on it. It arrived a total hot mess. The top of hat was buckled in at the very front from the crushing. I must add for the price point of these hats the packaging could be a lot better or perhaps a different carrier. USPS let you down. Im making this review because I emailed hello@gigipip.com with absolutely no response. I even resent it two more times considering the holiday schedule. I also called the number with no luck as well. I was simply looking for someone to make it right as it was too late to return and I had to gift this to my sister damaged. Again, the product itself was beautiful but at the end of the day it arrived damaged.