This is my first time purchasing one of the weft hair extensions. I have only bought the k-tips from this brand but wanted to switch it up and give the hair around my edges a break. The hair seems to be good quality, not as soft as the k tips but still nice. Taking off one star because on my order I was supposed to get a free heartless curls set because of the amount of my order. When the product was shipped it said my order was edited and the heartless curl set was removed and was not in my order once it was delivered. It’s one thing if the set was sold out but at least substitute it for a different free gift. Now it just seems like your baiting people to buy stuff by promising gifts and not delivering on that promise.