“I’ve been ordering my hair extensions from clip ins to tape ins for the past 6 years from here. These are the worst extensions I’ve ever received. They are so itchy with the (natural) hair look at the top the tapes are not sticking at all this time the keep coming out. I’ve never had this problem before . Also less hair now normally I order 2 packs and it’s enough now I need at least 3. Feel like I wasted $400”
Hello Donnarose,
We appreciate your kind words and are thrilled to hear that you had a positive experience with us. It's wonderful to know that you found our hair to be of very good quality. Moreover, we're glad that the girls working at Glam were knowledgeable, personable, and able to assist you throughout the process. D
We truly value your feedback and look forward to serving you again soon!
Best regards,
The Glam team
Hello,
We are thrilled to hear that we were able to assist you and that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations.
If you ever need any further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Best regards,
The Glam team
“First off I ordered 2 times off the website and my order got cancelled. Had to go to the store in person to get my order with some rude lady with blonde hair . She totally made me feel uncomfortable . She was not welcoming at all”
“I absolutely love these extensions! This is the second time I’ve purchased Priscilla Vallez hand sewn extensions. The last set I purchased lasted me a year. They’re so lovely and soft! They’re just gorgeous! 💞”
Hello Diane,
We truly appreciate your feedback, and we are thrilled to hear that you absolutely love these extensions. It's wonderful to know that this is your second time purchasing Priscilla Vallez hand sewn extensions and that the last set lasted you a whole year. 💞
Thank you once again for choosing Glam and for taking the time to share your experience with us. We look forward to serving you again in the future.
Best regards,
The Glam team
Hello Lina,
We truly appreciate your support and are thrilled to hear that you had such a fantastic experience with us.
Once again, thank you for your kind words. We can't wait to welcome you back to Glam!
Warmest regards,
The Glam team!
“First of all your company left off the apartment #, so it was delivered but not to me, and it has not been located as of yet. Then when I reached out to GS a representative offered to replace my order but wanted to charge me "shipment protection" for a mistake that someone there made..I do not understand how you can try to charge a customer extra for a mistake on your company's part. FedEx confirmed that there was no apartment # on the shipping label that is how I know it was missing. None the less, a new order is being shipped, but unfortunately I will not be doing business with Glam Seamless in the future. The time and frustration this caused me is ridiculous.”
Hi Charlotte,
Thank you so much for taking the time to review. We truly appreciate your support and feedback.
We're thrilled to hear that you love our product. Your satisfaction is our top priority, and we're constantly working to improve our ordering process based on customer experiences like yours.
We apologize for the difficulty you had while trying to order online. We understand how frustrating that can be, and we're sorry for any inconvenience it may have caused. We're glad you were able to connect with someone over the phone and successfully place your order.
Your feedback is incredibly valuable to us, and we will take your comments into consideration as we work towards enhancing our online ordering system to provide a smoother experience for our customers.
Once again, thank you for your support and for choosing Glam. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to assist you.
Best regards,
The Glam team
“The lead time from the time I place an order and it arrives is amazing! Very consistent with those times too.
Sadly a 4 because one pack had to be completely re-taped.”
“A question..I'm exchanging extensions that were the wrong color . I was sent an invoice for 234.80. If this was an exchange why am i paying again? Will I'll get a refund when you receive the first order? Thanks..”
“Honestly have been using their hair for quite some time now purchased my clip ins in I believer 2020 and they are still as lustrous as the day I first opened the sturdy box that it comes in. Their little sample hair piece is so great to keep on hand as a stylist. I just ordered more hair this time tape ins for a client and cannot wait for them to arrive. Customer service support via email is so responsive, polite and knowledgeable. I appreciate them handling all my questions with answers or guiding me to the correct contact.”
Hello Vanessa,
We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us. Good customer service is our top priority, and we are elated that our team could meet your expectations.
Once again, thank you for choosing Glam. We can't wait to see you again soon!
Best regards,
The Glam team
