I would recommend this company if you have outdoor junk that needs to be hauled. However, inside furniture that needs removal should not be trusted by Load Up to be removed without further damage to your home. The drivers are individually contracted and Load Up takes no responsibility for any damage that is done inside your home. It has take me 5 weeks and constant emailing and phone calls to have the company reimburse me for damage done to my walls at the expense of the drivers who moved my couch in such a haphazard and inefficient way that I'm surprised no one got injured or further damage wasn't done to my property.