I very disappointed with this company. Apparently third time trying to get them to come and pick up the stuff I set up specifically for them is the charm. The people who actually came were fantastic, very polite and speedy. They did a great job. I also want to thank whoever managed to get a crew to come to my place after work. Other than that, it was a pain to get my stuff picked up when I scheduled it days in advance and nobody really let me know that no one was coming until after the time slot had ended. I had chosen that day because I am very limited on my days off. I could not even get a crew to come later that day even though customer service had promised they would try. The automatic voice system is difficult to navigate and has you going in circles.