I was very pleased with the crew assigned to the job of dissembling and bringing my treadmill upstairs and out of the house. As promised, I received emails throughout the morning so that I knew when to expect their arrival. I was greeted by name before I had opened the storm door and both workers introduced them selves by name to me. The work was done quickly and they took great care to make sure that nothing was damaged when carrying heavy pieces of the treadmill upstairs and maneuvering tight turns in a small space at the top of the stairs. This was a very positive experience with a job I had been worried about.