The gentleman who showed up to assemble my king size Ghostbed and base(s) was very nice, hardworking and had a natural aptitude for assembly. However, when I have paid for white glove service from other companies, the workers were associated with the company. This gentleman was in no way connected to Ghostbed. In fact, in the end, he told me this is the first time he has ever assembled an adjustable bed frame. I could have never put this together by myself because it was very heavy, but I am definitely upset that I paid $275 for “white glove” service as advertised and the person had no experience with Ghostbed or it’s products. Again, this negative review does not reflect on the gentleman who provided the service, but is directly applicable to Ghostbed and LoadUp for misleading advertising and high price charged for this service.