Do not use this company! Consumers be aware. No guarantee of pickup time or date plus was charged 50% for canceling my order! I scheduled my order on 10/19 and due to inability to get to a live person via phone or text after several tries, I cancelled on that same day. Mind you my scheduled junk removal was scheduled 9 days out for 10/29 yet they had the audacity to charge me for canceling over a week out for a service date and time that’s not even guaranteed. Do not use. Please save yourself the headaches. This company will be reported by me to state and local consumer protection office and the Better Business Bureau.