Beware of hidden cancellation charges! We had to cancel 24 hours before they were supposed to come out, but we were still charged a 20% cancellation fee. If you cancel day of delivery, it’s 50%. You can’t find this information unless you dig halfway through their terms of service. Never would’ve gone with this company if I knew this ahead of time. We lost everything in a flood due to Hurricane Helene, and I was trying to get rid of a bed frame we can no longer use. Now this company is taking advantage of me just like so many other companies that tried to take advantage of us after the hurricane. Their website says that they provide “clarity”, but instead they provide terrible customer service and the opportunity to take advantage of you if you need to cancel for any reason, no matter how much time you provide for your cancellation. I tried to explain my situation, but was told that’s their policy so tough luck. Extremely frustrating and disappointing experience.