I was really excited to learn such services existed until my experience with an assigned driver. I was assigned a 8 am - 12pm time slot and my confirmation email stated the driver will give me a call 30min before arrival. Well, I waited- and waited some more and no call. I finally called the driver with a phone number provided from the company. Well, a man that answered wasn’t the name mentioned in my email- What? So apparently, the driver assigned to me works for this guy and he never communicated with him that he wasn’t going to do his job. It’s 11:40am and the man says “I will be there 1:30pm”. He did show up on time with a helper and apologized for the inconvenience. They loaded the stuff but I wasn’t happy that they didn’t even bring covers for their shoes. The floor from the front door to the basement was covered in mud tracks from their shoes- how unprofessional. Took me at least 45min shampooing the carpet ugh I am never going to use this company again. I had at least three neighbors waiting for a feedback with my experience with this company and I pretty much told them to go elsewhere..