I wish I’d read reviews about this company before using them, it’s all true. Being able to order items that are not ok stock, orders being cancelled without letting customers know, no communication and no answer on their customer service telephone number with no replies to customer service emails. They are deliberately useless. I don’t know how they are still operating in the uk. —— They are also crafty —— I returned an item as it was not for for purpose, and upgraded to a better item. BUT they refunded the original money onto a gift card, before paying for the new item, with me paying the difference on my bank card. Try getting a refund for something purchased on a gift card. VERY DEVIOUS AND QUESTIONABLE OPERATION ! It’s a month on, and no item, refund, phone call or email from Go Outdoors. GO ELSEWHERE