I used to enjoy shopping at Go Outdoors until the experiences of this last week whereby we are now finished due to beyond pathetic service! I purchased a Jetboil stove and three other items online then a day later I saw the money was refunded to my account for the Jetboil with zero contact from Go to tell me the order was cancelled so I waited another two days, got fed up and chased their dodgy customer service who told me it's out of stock. Why take the order then?? He then told me they were back in stock that day and I should reorder, I did and it was immediately cancelled again! For some strange reason they put the cost of the Jetboil into my account then removed it again even though I hadn't paid them yet due to the second attempt order being immediately cancelled. I then also tried the 'click & collect' which stated a one hour service although you need to wait for them to tell when its ready to collect??? By the way, the 'click & collect' service apparently checked that the actual store stock for my chosen store was OK therefore I thought "At last, I'm getting somewhere" Yeah right, three days later and still waiting and the actual shop won't answer the phone. I refused to drive to that store for them to have the last laugh by telling me they either don't have it in stock or they have no record of my order! Last night they put the cost of the Jetboil into my account AGAIN and this morning took it back out AGAIN, I don't like them messing around with peoples bank accounts, extremely concerning and wholly unprofessional! Fed up with them now, bought the Jetboil elsewhere and won't be back!