This company should be shut down. Tried to amend an order 2 seconds after placing told no, asked if I could make a small amendment that would resolve the issue told no, asked if they would cancel the order, told no. Your carbon footprint must be huge taking packages out to people who don't want them (and with separate vans for each item!). I am absolutely disgusted. I'm a front line NHS worker and will have to take time out of a busy schedule to send packages back to you which I told you I didn't want. Disgraceful customer services only have one answer - no we can't do that. I would like my £5 back which I paid for my store card, you're the pits! Not sure if to report them for coming to my home during a pandemic when specifically asked not to! Not quite 'essential'- your company is part of the problem and a disgrace to the retail industry. Don't bother getting in touch to tell me you can't help, just let me know how to get this table back to you and my money back! Reading through your reviews it would appear that 0.0001% of your customers who live in Swansea are happy with your service!