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Anonymous
Bought a mountain bike from Go Outdoors rode it once realised that the brakes were faulty. The brakes were allowing air into the lines which led to the brakes failing. Returned the bike to the store who kept the bike for a number of weeks. They contacted me stating they had fixed the issue. I’ve not ridden the bike for one reason or another much, two years on and the brakes failed again whilst riding it. Spoke to the store and they said bring the bike in, they told me the brakes were faulty and needed replacing. Go outdoors weren’t prepared to do this for free as was out of warranty. It took them 5 months to contact me to tell me this. I chased them several times before being told if you don’t come and collect the bike it would be left out side the store. So I still have no brakes on my bike, thanks for your help Go outdoors for treating me as a valued customer. Needless to say I would not recommend Go outdoors to anyone, avoid at all cost
3 years ago
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Go Outdoors has a 2.0 average rating from 643 reviews

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