28th February I paid for an event shelter which stated would be delivered 3 to 5 days. After 2 weeks I asked when it would be dispatched, sometimes I got an answer from them saying they would get it pushed but a lot of times I asked no reply, I even phoned and was told that there was plenty in stock and she could see they had sent 3 pushes on it, she said she would contact them herself and get it pushed, I thanked her and asked her to send me a email, she promised me she would. Never got a reply so I complained through Resolver then and got a reply on 24th aMarch they would refund me. I thought I would get my money back straight away so ordered the same event shelter from Amazon ,which I received 5 days later, what I did not know when I ordered it was supplied by Go Outdoors. I still have not received my money back from. Go Outdoors so t they have had £204 from 28th February and it’s 9th April and still not got it. There should be a law where they don’t take any money till you dispatch it. Will never shop with Go Outdoors.