Seems Go Outdoors online have a reoccurring issue at the moment and repeated excuses! Ordered my items 3 weeks ago with a 3-5 day delivery expectation. After nearly 2 weeks of my order still being in the 'Processing' stage. I contacted them to be told that familiar excuse of there being an IT glitch and was reassured my order would be manually 'Pushed through'. Waited a few more days, contacted again to be told the same thing, a few more days passed, yet again contacted to be told they were waiting for the IT team to give them an update.. That was 5 days ago and to be honest I'm not holding out hope of actually ever getting my items now so expect I'll have to go through the lengthy task of trying for a refund. Maybe worth mentioning that 5 days ago I ordered the same item as a present for my husband from Millets online and it arrived yesterday! With these being sister companies it looks like Go Outdoors are the runt of the family! I knew they had a bad reputation last year for online orders but I didn't realise they'd be quite as useless as this.. Needless to say I won't be ordering online from them again and tbh its put me off buying from Go Outdoors at all any more..