If I could give no stars, I would! Long story: Ordered boots in the sale beginning of March - there was (apparently) a technical issue meaning I had to cancel my order and repurchase. I was promised the price I paid would be honoured and I would also receive 10% discount. The new order has still not been dispatched and I have not been refunded. Customer service invent a number of rules around refunding, dispatching and technical issues to get you off the phone. One moment I can't be refunded over the phone, the next they say they can over email ... but not the correct amount. Going round and round in circles. Now approaching the end of May. Such a waste of time and disgusting service - please order elsewhere.