Very dubious trading practices! Their products are often out of stock, but they continue to sell those items online and do not notify customers of known delivery delays. They will not give anticipated delivery dates and will not cancel orders that have failed to be delivered, leaving the customer to wait for excessive periods of time for their goods, arrange for a return and wait for refunds. Customer service is incredibly poor - they don’t respond to emails and are unwilling to help resolve issues. I was waiting for items to be delivered in time for a holiday and when it became clear Go Outdoors were unable to give me a delivery date within 10 days, so I telephoned to ask for the order to be cancelled. While this is a consumer right, Go Outdoors claim not to be able to cancel the order before it’s left the warehouse. The goods are now due to arrive while I’m away, leaving me unable to return and get a refund, but their customer services team were totally uninterested and ‘can only apologise.’ Avoid Blacks, Millets and Go Outdoors!