Absolutely shocking stock management system, Went to buy a new tent with Autistic son (big change) and drove all the way to shop to look and walk artound tent l was informed that the only stock was they had actually display so could not sell. Then advised to order on line....Drive home check web site shows stock so order one only for it to be cancelled shortly after. This caused further upset to son (and me) so l spoke to customer services who appologised and offered discount but would contact me on Sun to look at other tents.....No call occurred but the web site was showing stock so after a 25min call to customer services who checked stock and confirmed they had 149 in stock so l ordered....no suprise when ten minutes later recieved another cancellation email. Very poor stock management and to a degree customer services...will avoid in future
3 years ago
Go Outdoors has a
2.0
average rating
from
647
reviews
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