Preston (Deepdale) Went in store to purchase item seen on website at £139.5, Told in stock, at required size, in store item on shelf at £140.00 but wrong size, required size not in stock, left store and opted to do click and collect at same store assuming they would be a few days from being in stock, surprised that they were available within one hour at the same store that 30 minutes earlier were not in stock, and at the 139.5 price.
Arrived to collect ten minutes later to be told that they would cost £165.00, when cashier informed that they were ordered at 139.50 she said that was at a sale price, and she would not provide the discount unless I joined their scheme and handed over personal details, name/address mobile phone etc and paid £5.00 joining fee.
When she was informed they were on the shelf at 140.00 she claimed that two prices were on the label and it was clear that joining their scheme was a pre requisite of obtaining the lower price, there was no mention of this by the sales person when initially enquiring about the item and there was no alternative price on the label as I checked, there was no mention on the website of an alternative higher price either the cashier was clearly lying, I suspect she gets the £5.00 commission for conning people into providing personal details, will never shop at this store again, or any of their associated companies.
Will be making a complaint to the Information Commissioners office, although I suspect that will be a waste of time and also to the local trading standards as they are clearly displaying incorrect pricing.
Unfortunately cannot give no stars
2 years ago
Go Outdoors has a
2.0
average rating
from
643
reviews
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