Ordered a coat online, received several messages about the “order is making its way through the warehouse” but the order was then cancelled on the expected day of delivery with the briefest of notes on PayPal “out of stock” Despite this I was still getting messages from Hermes about them collecting the package I am still waiting for the refund to clear - this takes 7-10 working days. So I have no coat and am £180 down - can’t afford to buy another coat until the refund arrives. And best of all - the same coat (in the same size) is still showing as in stock online for more people to fall foul of. Scam? Really poor service, won’t order online from them again