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Phil
My issue, we bought two camping chairs from the Go Outdoors website on Saturday (18.06), they had an offer on for two chairs for £90 (full price was £49 each, reduced to £90 when you bought 2), after ordering I received a confirmation email. We had attended the new Bury store to buy them but they were sold out (which is fine) but the staff (when one could be located) were beyond useless, for a new store, it was a huge shame it’s that poor so quickly. I have since checked my bank account and noticed that Go Outdoors issued a refund of £41, leaving £49 paid, I have had no communications, no emails or calls to let me know what’s going on, I assume one of the chairs has been cancelled, (a guess but makes sense) it’s all been a very poor experience. I also have issue with how the refund was only just enough to leave a full price chair on the order, I think that’s particularly bad that Go Outdoors would allow me to buy items based on an offer, only to alter the offer after I’ve paid so Go Outdoors end up with the full price for a part order, that’s borderline scam. Just a poor experience, and to add salt, it seems most of the stuff on offer at Go Outdoors is similarly priced elsewhere so I for one will not be returning anytime soon. So im stuck with no communications from Go Outdoors, ive emailed etc, but nothing back, no chairs and my money is with them so I cant even buy from another supplier, what if this lot go bust!!! not happy.
2 years ago
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Go Outdoors has a 2.0 average rating from 647 reviews

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