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StephF
Orders some items for click and collect next day as it said online they were in stock. The items were sun hats and a dinghy for my kids to take away on holiday. I waited 3 days for the text to confirm I could collect and heard nothing so decided to call the store to find out if they had received the items from another store. Turns out the man on cycles who I spoke to over the phone said that the system had cancelled my order but forgot to notify me??? Poor lad did his best to run round the store to find the items I wanted but they weren't in stock. He was apologetic but there should be better systems in place to stop this from happening as I couldn't get the items I wanted delivered in time for our holiday and would not have been notified unless I had called them. Sad thing is that this has happened to me previously but I thought they should have changed systems since the last time I ordered from here but seems not. I wouldnt recommend ordering online, just go to store if you can and see what's available there.
2 years ago
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Go Outdoors has a 2.0 average rating from 647 reviews

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