Ordered a awning with a membership card, order did not arrive, went to my account and the item had been cancelled, no email to tell me this had been cancelled but still charged for card, so i reordered an other produce on the 3 August, heard nothing till the 16 August, looked at tracking from Evri, still at depot, contacted Go outdoors, said parcel had been lost, without telling me and before I could ask for refund they had resent new order, that means I will not receive until 23 August at the earliest if I do receive at all, twenty days plus to receive items is a disgrace terrible company to deal with