I ordered a wetsuit online and once it arrived it didn’t fit me correctly so I went onto the returns link to create a returns label. I was then told I couldn’t return the wetsuit as it’s not eligible for a refund and to contact customer services. After about 10 emails back and forth I was told that wetsuits fall under swimwear and cannot be returned if there is not a hygiene strip on the inside. However wetsuits don’t come with a hygiene strip as clothing is commonly worn underneath. I was told I could try and go to my local store and maybe they could sort it out. I refuse to pay extra costs to travel to a store without a definite refund. No where on the product description or returns policy does it state that wetsuits aren’t able to be returned. I’ve opened a case through PayPal and hopefully they can help as I’m now £50 down with a wetsuit that doesn’t fit.