My experience when ordering online was bizarre, the biggest issue here is delivery of the 1 coat I had ordered (using our mates Evri who are useless) any item you are being sent via Evri, don't expect to get it. I received 2 updates from Go Outdoors (not Evri) to firstly state my order was delayed, no surprise there, then another notification to advise they were having to split my order into 2....how were they planning on splitting 1 coat into 2 separate orders! mind boggling. I had some questions around the membership which didn't initially get answered until I had to literally spell it out so not impressed at all with Go Outdoors and would not use them again, even though I did purchase the membership.