DON'T USE THESE PEOPLE!
Ordered a £200 tent on a Friday, they made a big deal about it being delivered the following Wednesday (after Easter). On the Sunday I got a email saying that 'Your Order is on it's way!', comes to Tuesday I get a text from DHL saying 'Your shipment will be delivered Wednesday' with tracking info, it's Wednesday today and all DHL can say to me is 'We're sorry but we do not appear to have received your consignment from the sender.'
I have phoned GO OUTDOORS twice today, first time they fobbed me off saying it might come tomorrow now (what's the promise of Wednesday delivery then??? I took the day off to receive it!), then the second time I phoned them they said they will get someone to look into it and phone me back - like hell they will! I haven't heard anything and now to top it off when I phone them the automated reply says 'we're to busy right now phone back later'.
Zero s**ts given about the customer. Will NEVER use this company again. Don't use them.
5 years ago
Go Outdoors has a
2.0
average rating
from
643
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