Ordered a bike £449 on 28th June, that was showing in stock, and apparently is still in stock according to the website (been checking nearly every day). Was sent the usual messages stating sorry for the delay, no need to contact us, blah blah blah. Today (8th July), I get a message that my order is being dispatched via Hermes, and given a tracking number. Followed the tracking number to find that it has taken them 8 working days to dispatch A DISCOUNT CARD! No sign of the bike, so basically they paid a courier to deliver a discount card that has seemed to cost me £454. Like I am going to shop at this store after this experience! Emailed them (along with emailing them last week wondering what the status of my order was), waiting for response. Advice as mentioned in a lot of reviews below, AVOID LIKE THE PLAGUE! I understand times are difficult at present, but at least be honest with your customers and if the product is out of stock/unavailable, then do not take money off the customer that will struggle to get it back given nobody is answering any calls or emails. I reckon 6 months and Go Outdoors will be no more!