I wish I had looked at these reviews prior to ordering three lightweight tents. Tents have not arrived, expected done delay In current climate but also expected some communication other than automated messages to my phone. Eventually got resoi de to my many queries via e-mail, but only when I tweeted openly about my frustration- which it appears many have fine in similar frustration. Date I needed tents by has massed, I ordered and received another three from elsewhere- however GoOutdoors have recused to allow me to cancel my order , despite the fact it has not yet been dispatched. I have been told I will receive a dispatch e-mail and tracking number, I need to wait until it is delivered ( when will this be???!) and then I need to refuse delivery and ask the courier to return the items ( which, as they have agreed, have not left their warehouse) I have no idea how king after that a refund will be. I know companies are in dire straits but even with these considerations this is just dreadful ‘service’.