Go outdoors are a bunch of CROOKS, they are continuing to take orders knowing full well that they can't fulfil the orders they already have. Complete management incompetence means that no orders are going out on time and they tell you the order can't be cancelled even though its not picked, well if it's cancelled within 14 days of being placed, the Consumer Rights Act 2015 clearly mandates that it can be cancelled, so this company is acting illegally, contact citizens advice and they will confirm this, you also have the option to cancel within 30 days of receipt if you are unhappy with items. And please remember the way they behave and do not buy from them or their stores in future. GO ELSEWHERE and give your business to a more reputable company that will treat you fairly, this will send them a message that they will remember at every annual shareholders meeting.