Don’t put yourself through it!
The worst customer service I’ve ever experienced. Only scores 1 star because 0 is not an option on here and they are so bad I’m moved to write a review for the first time! Go Outdoors has my money, it has not delivered my missing item, it’s impossible to speak to anyone, I have sent countless emails but I get a different person each time with infuriating standard comments. They keep asking for information they already hold and yet despite that I resend it in the hope it will eventually get me to someone who will return my money. This company ruined my camping weekend by not delivering all my order (supposedly in stock items), it clearly could not care less about the customer, the farce of a ‘customer service’ experience is driving me nuts... and they still have my money and it has been weeks now. It’s constant stalling and delay. I believe Go Outdoors hopes I will get fed up/bored/forget about it and so then it’ll just hang onto my money. I’m not surprised this company was recently on the brink of collapse. I will never order from them again.
4 years ago
Go Outdoors has a
2.0
average rating
from
647
reviews
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