Wow where do I start , my partner ordered a tent on July 4th 2020 , we waited till july 17th for delivery only to realise there was no tent only a small parcel for a tent mat , now the fun begins trying to get a resolve , got ignored told lies left waiting only for go outdoors so leave email on 17 aug stating tent was delivered on 17 July try looking in porch or ask neighbour ??? Even tho I have a video ring bell showing delivery of only 1 tiny parcel which was not a tent , but do they care or accept blame ..no , instead they insult my intelligent by saying look in my porch 6 wks later...scammers , was only in feb just before lock down go outdoors was on verge off bankruptcy , then with the upsurge of brits staycationing tents sales are up, now there trying to fill there accounts with our money and not resolve issue's they create ...avoid all online purchases which involve delivery , in fact avoid them all together ...