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Hollie Mackenzie
I would NOT recommend using there online service i have had the worst service ever from any where. I place and order then placed another half an hour after I go the second order within 2 day but heard nothing on the first so I used the online email enquiry. A week later still nothing with no reply so rang up got told there was an IT problem with the order and they would email that department and should hear back in 48hrs. After 48hrs still nothing so rang back again to get told the person should not give a time frame as they can't say how long it would be so I asked can they not just phone someone on the IT team they said no only email I also asked if could be change to click and collect and I would go get it as I knew it was in stock but they said could not amend order so I said I would like it cancelled. They said they would email IT to tell them to do a refund. At beginning of the next week 2 and a half week later I go a reply from emial enquiries saying they would look into it. Now over 3 week later still no refund
4 years ago
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Go Outdoors has a 2.0 average rating from 643 reviews

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